Software, AI, and automation built for Canadian operators.

New · Zivox Partner Platform →

Build with AI agents, automation, and custom software. Delivered through Zivox. Invoiced in CAD, with privacy practices aligned to PIPEDA.

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Zivox — Partner Platform

Agents, automations, and a client portal for projects, CAD invoices, and support.

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AI

Built for AI-native teams

Production agents, voice, and software Canadian operators can actually run.

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Scarborough, ON
Canadian headquarters
PIPEDA
Privacy-aligned practices
AODA
WCAG 2.1 AA design target
CAD + GST/HST
Canadian invoicing
English service nationwide Eastern Time business hours Cloud delivery on Azure or AWS of your choice Zivox client portal included
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Zivox — our Partner Platform

Zivox is the software service layer EIITS operates for clients: agents, automations, and a portal for projects, invoices, and support — hosted with Canadian privacy requirements in mind.

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What the platform handles

  • AI agents and voice assistants configured for your workflows, hosted and monitored by EIITS.
  • Automation connecting CRM, ERP, and finance tools with named owners and exportable logs.
  • A client portal for project status, invoices (CAD), and service requests.
  • Ongoing support during Eastern Time business hours, with after-hours coverage by arrangement.
Capabilities

Practical AI and software, not slideware

We build production systems Canadian teams can operate: agents, automation, web and mobile software, and the reporting around them.

AI agent development

Support, sales qualification, and internal knowledge agents with CRM lookup and a human handoff.

Voice assistants

Phone AI that books appointments, triages callers, and writes into the calendar you already use.

Workflow automation

Approvals, dispatch packets, and handoffs with owners, timeouts, and monitoring instead of chat threads.

Custom software

Portals, SaaS products, and field apps engineered for security, accessibility, and Canadian data handling.

Automation

Replace manual work with systems you can audit

Finance and operations

Invoice matching, AP/AR queues, and ERP posting with dual control — designed so a Canadian controller can review exceptions.


CRM and revenue ops

HubSpot, Salesforce, and custom CRM sync so pipeline reporting matches what actually happened.


People and process

Hiring ops, onboarding, and internal requests with owners and exportable logs.

Industries

Sectors we know how to ship for in Canada

Professional services

Onboarding, reporting, and document workflows for firms and consultancies.

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Healthcare & clinics

Scheduling and intake workflows designed with PHIPA and PIPEDA in mind. We are not a health information custodian.

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Manufacturing

Shop-floor visibility, maintenance signals, and ERP automation for Canadian plants.

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Logistics

Dispatch, carrier communication, and exception reporting across provincial networks.

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Hospitality & retail

Booking assistants, guest or customer messaging, and inventory handoffs.

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Public sector & municipalities

Service request portals and internal automation with accessibility and privacy as first-class requirements.

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How we measure work

Outcomes we design for

We do not publish unverified case-study numbers. Engagements are scoped against KPIs you already track — then we report against them in Zivox.

Cycle time
Fewer days in invoice, intake, or dispatch queues
Cost to serve
Less re-keying and after-hours exception handling
Response
Faster first reply on phone, chat, and email
Adoption
Staff actually using the system, with named owners
Our process

A clear path from discovery to support

01

Discovery & strategy

We map the current process, data, and compliance constraints, then agree a roadmap a Canadian operator can fund.

02

Solution design

Architecture, integrations, and accessibility are designed with your stakeholders before build starts.

03

Build & integrate

Iterative delivery with weekly demos, staging environments, and progress visible in Zivox.

04

Launch & train

Production go-live, staff training, and measurement against the KPIs we agreed in discovery.

05

Support & improve

Monitoring, enhancements, and scaling as you grow across provinces.

Ready to talk through a Canadian workflow?

Book a consultation in Eastern Time. No obligation — a clear conversation about fit, scope, and next steps.

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