Purpose over novelty
We recommend AI only where it reduces work or risk you can name.
Established in Scarborough, Ontario
A Canadian software partner for operators who need systems that hold up
EIITS is based at 18 Cedar Drive, Scarborough. We work with small and mid-sized businesses, enterprises, and public-sector teams across Canada. Delivery runs through Zivox, our Partner Platform.
Our story
Built for Canadian operating reality
EIITS started from a practical problem: too many Canadian teams were sold generic AI and left with tools nobody could support. We build software and automation that fit the systems you already run — CRM, ERP, finance, and the people who own them — with privacy, accessibility, and CAD commercial terms as defaults, not add-ons.
Mission
Make capable software reachable
To give Canadian organizations software and AI they can actually operate: reliable, documented, and measured against business goals — not a demo that dies after kickoff.
What we stand for
Client-first delivery
Named owners, weekly demos, and a portal you can log into without chasing email.
Privacy & trust
Personal information is handled under PIPEDA. Health projects respect PHIPA limits.
Accessible by design
Interfaces are designed toward WCAG 2.1 AA in line with AODA expectations.
How we are staffed
Practices, not a celebrity org chart
We introduce the people on your account during discovery. Public pages do not list personal bios.
Delivery
Engagement lead, roadmap, and commercial terms in CAD.
AI engineering
Agents, voice, retrieval, and human-handoff design.
Software & platforms
Web, mobile, SaaS, and integrations on Zivox.
Product & experience
UX, accessibility, and the interfaces your staff will use.
Process
How we deliver
01
Discovery & strategy
We assess operations, data residency preferences, and compliance constraints, then define a roadmap.
02
Solution design
Architecture, integrations, and UX are designed with stakeholders before build.
03
Build & integrate
Iterative development with weekly demos and staging you can review.
04
Launch & train
Production launch, staff training, and measurement against agreed KPIs.
05
Support & scale
Monitoring and improvements as you grow across Canada.
Operating standards
What we will and will not claim
We work with Microsoft Azure and Amazon Web Services when a client’s architecture requires it. We do not list partner badges or security certifications we have not earned. Privacy and accessibility are operating practices, not marketing seals.
PIPEDA-aligned personal information handling
AODA / WCAG 2.1 AA design target
PHIPA-aware healthcare workflows
CAD invoicing with GST/HST
Visit or call Scarborough
18 Cedar Drive, Scarborough, ON M1J 3E8. Consultations by appointment, typically in Eastern Time.